A violent criminal had just run into the woods armed with a rifle. He’d just shot a man in his attempt to avoid capture. The boss’s directive to us was simple: “Go in there and find him.” Unfortunately, we had no idea where the suspect was hiding, but he probably knew exactly where we were.…

I met Otis at a shelter in 2015. He had lived an unusually rough life, spending the past five years surviving on the streets of West End. His hair was matted, he had teeth missing, and he had a noticeably bad eye. Every time I reached out to Otis, however, he bit me. He wasn’t…